RESUME

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EXPERIENCE:

  The PC Computer Doctor, Huntington Beach, CA
Sept. 2002 – Current
    Field Service Technician  
    Responsibilities Included:  
          PC & Printer Support On Site.    
         Self Employed  

 

  American Tax and Financial Center, Fountain Valley, CA
March – August 2002
    Network Administrator/Field Service Technician  
    Responsibilities Included:  
          PC & Printer Support On Site.    
          Learn Quickbooks for Client Installations.  
          Learn and Implement Time Matters Software.  
         
  Hershey Business Systems, Santa Fe Springs, CA
1997 – February 2002
    Technical Support/Field Service Technician  
    Responsibilities Included:  
          PC & Printer Support On Site.  
          Telephone support for PC's running DOS, NOVELL,
      and all versions of the Windows OS and Windows based products.
          Assembling and testing of hardware.  
          OCR for Forms template creating and troubleshooting. 
          Training customers to use various Windows       based programs.  
          PC & Printer Support On Site.  
         
  Unique Business Systems, Santa Monica, CA
1995 - 1997
    Technical Support/Systems Assembler  
    Responsibilities Included:  
          Co-Novell NetWare administrator.  
          Telephone support for NOVELL, CITRIX, DOS
       and OS/2 based products.
          Assembling and testing of software and hardware.
          Troubleshooting.  
          Customer service.  
         
  Radio Shack, Santa Ana, CA
1991 - 1993
    Assistant Manager/Computer Specialist  
    Responsibilities Included:  
          Supervised employees and computer repairs.  
          Opening and closing of the store.  
          Customer service.  

 

EDUCATION:

  Golden West College Quickbooks 2000 05/02
  Huntington Beach, CA.
  Time Matters  Advanced Administrator 06/02
  Cary, NC
  OCR For Forms Advanced OCR for Forms certified  10/01 
  Tampa, FL
  Micro Age Learning Center NOVELL 3.11 & 4.0
Certified CNE October 94
 
10/93 - 10/94 
  Parsippany, NJ
  Orange Coast College Arbitrary Courses  6/87 – 10/90 
   Costa Mesa, CA
  Machinist Mate "A" School Steam Engine Repair /Supervision 10/83 - 4/84
  Great Lakes, IL
  Parsippany High School   09/76 - 5/80
  Parsippany, NJ 

 

 COMPUTER SKILLS:

  Computers: IBM and compatibles Hardware PS2, AT & ATX  
       
 
Programs:
Access, CorelDraw, Excel, Paintshop, Works, Winfax, PC-Anywhere, Procomm, Word Perfect, Word, Xtree,Web packages, Time Matters, ATX Tax, ProWin Tax, and more.  
       
  Operating Systems: MS,PC & Novell-DOS, Windows 3.1,95,98,Windows for Work Groups, NT 3.5, 4.0, 2000 & XP,Novell 3-4, Citrix MultiUser, and OS/2.  

REFERENCES  

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